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I had been storing cryptocurrency in my Freewallet account, only to discover that my balance was reduced to zero. Upon reviewing my transaction history, I found unauthorized withdrawals from my account. When I sought answers, I learned that Freewallet had changed its policy, introducing fees for inactive wallets. This change was implemented without any prior notification, such as an email, leaving me unaware until my funds were gone. After researching online, I found numerous similar complaints from other users, indicating a pattern of poor communication and questionable practices. I strongly advise avoiding Freewallet. Their lack of transparency and unannounced policy changes cost me my money, and others have reported similar experiences. Stay away from this service!